Support & FAQ

Welcome to Huala support. If your question is not answered below, or if you want to share feedback, you can contact us by email.

Where is my data stored?

Routine settings, completion records, and history needed for statistics are saved locally on your device first. If iCloud is enabled, Huala can sync through Apple's CloudKit private database across devices signed in with the same Apple ID.

Why did I not receive a reminder?

Please make sure notifications are enabled for Huala in iOS Settings. After you edit, delete, or complete a routine, the app recalculates future reminders. If system notification permission is off, reminders cannot appear.

What does Huala Pro unlock?

Huala Pro unlocks custom icons, custom recurrence, custom ringtones, custom statistics ranges, and Home Screen widget features. Subscription status is verified by the App Store and StoreKit.

What happens when I delete a routine?

Deleting a routine cancels future reminders and hides it from the active list. Historical completion records are kept for logs and statistics.

Contact Us

If your issue is not covered above, or if you want to send feature requests or feedback, email us at huala@phluzz.com.